Does not work as it’s supposed too

The program is supposed to recover photos from a Camera SD card. But once I downloaded the program it only gives the option to read an external disc, yet the program description shows a window with multiple sources option. I tried contacting photo recovery support, but the support contact option for detailing my problem did not work. I also can’t find anyway to ask for a refund?

moreorlesmaule about Photo Recovery, v2.0.0